Cases › biased or discriminatory › LR-2026-0806
AI photo editing alters women's appearance, erasing visible differences
Confirmed Why: 2 independent outlets · 2 independent reports
Status: no action reported
No source states: loss or records, developer and model, agent tool, could do, deployer, industry.
Severity minor: Test: minor (contained to one deployer, no third party touched). Fact: the image was seen by the affected person before it was sent out.
A workplace newsletter image of Rhiannon Morgan, from Bridgend, who has a rare skin condition, was auto-retouched by AI, although Canva was asked only to rearrange the photos. The edited image smoothed her skin and removed visible redness and hard skin on her hands. Canva said it does not automatically retouch photos and was looking into the case. The company has not confirmed what caused the alteration. Rhiannon saw the image before it was sent out. Separately, a BBC Wales investigation found AI tools removed visible differences when prompted to make people look normal.
What happened
What was done
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Controls
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Evidence
No source states: what went wrong, what it reached or did, when it happened, when it was found, how many records were exposed, the direct loss, a count of the other parties affected, any court case, the cause, what set it off, what was done.
Show the full account: 1 items from the primary sources
What happened, in order
Not dated in the sources:
- Rhiannon saw the edited image before it was sent out.
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The AI system
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Impact
Notes on gaps
The sources do not name the AI model or the feature used; Canva is the only product named for this incident. No remediation is reported. The BBC Wales tests of Grok, Gemini, ChatGPT, Claude and Meta AI are separate from this incident and are not recorded as its facts.
LR-2026-0806 · version 1 · published 2026-11-01 after automatic checks; not yet checked field by field by a person · JSON