Madison Square Garden facial recognition used to track a fan
Preliminary Why: 1 report: WIRED · subject to change · 1 independent report
Status: no action reported
No source states: loss or records, developer and model, agent tool, could do, deployer, industry.
Severity moderate: test: data of others touched with a bounded scope stated, namely tracking of one person over a two-year period.
Madison Square Garden's security team used the venue's face-recognition cameras to track Nina Richards, a pseudonym used by WIRED, a fan who attended Knicks games. Her movements were tracked, over and over, and the reporting says she was followed through the venue down to the second over a two-year period. Former staffers described her as a target, and one said she posed no threat. The tracking included a January 10, 2022 game. Richards was later banned from the Garden, and a former security officer, Donnie Ingrasselino, alleges in a lawsuit that the security chief fabricated a stalking allegation to justify it. The surveillance became public through a 2025 lawsuit and WIRED's own reporting. MSG Entertainment declined to specifically comment on the reporting.
What happened
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What was done
No source states an action or fix.
Risks
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Controls
Not yet read for controls. Controls that mitigate the primary risk:
ApplicationData minimisation · Sensitive-data checks on outbound data · Human approval for high-impact actions · Output filtering and redaction · People told they are dealing with AI · Risk assessment per deployment
Infrastructure / targetEvidence
No source states: a step-by-step account, when it happened, when it was found, how many records were exposed, the direct loss, a count of the other parties affected, any court case, the cause, what set it off, what was done.
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What happened
Impact
Notes on gaps
The sources describe facial-recognition surveillance of a person by venue security, not an autonomous AI agent, so no agent fields or failure classes were set. The disclosure date was not recorded because no sentence in the sources states it. No remediation is reported; MSG declined to specifically comment. Most allegations come from a lawsuit and from unnamed former staff and are unproven; MSG's lawyers dispute them in court filings.
LR-2026-0517 · version 1 · published 2026-11-01 after automatic checks; not yet checked field by field by a person · JSON