{"schema_version":"0.10.0","id":"LR-2026-0341","record_version":1,"title":"Zoox recalls 332 robotaxis over software errors","verification":{"human_verified":false,"method":"automated_gate","auto_verified":true,"score":55.1,"score_breakdown":{"source_authority":12.1,"independent_corroboration":15.0,"implicated_party_confirmed":0.0,"citation_integrity":14.0,"specificity":3.0,"completeness":3.2,"unhedged_language":5.0},"checks":{"schema_valid":true,"every_field_cited":true,"quotes_verbatim":true,"source_fetched":true,"distinct_incident":true,"dates_plausible":true,"sources_agree":true,"source_describes_incident":true,"severe_backed_by_source":true,"record_integrity":true,"eligible":true,"about_this_case":true},"gate_version":"gate-2026-10-18.7","cross_check_model":null,"cross_check_agreement":null,"duplicate_of":null,"verified_by":null,"verified_at":"2026-11-01","extraction_run_id":null,"evidence_level":{"level":"preliminary","reason":"1 report: TechCrunch · subject to change","original_document":null,"reports_total":2,"reports_independent":1,"reports_derivative":0,"developing":false,"disputed":false,"rules_version":"evidence-2026-10-29.1","computed_at":"2026-11-01","history":[{"date":"2026-11-01","from_level":null,"to_level":"preliminary","reason":"1 report: TechCrunch · subject to change"}]},"sources_hash":"4e17126eeb46531bdc7c287c23d439ac3492fa9f85e9a7ab1c2ed400c7942f5b"},"system":{"model_name":null,"model_version":null,"developer":"Zoox","harness":null,"tools_granted":[],"permissions_scope":null,"autonomy_level":"full-auto","guardrails_present":[],"deployment_context":"production","tier":null,"lifecycle_stage":null,"integration_type":null,"intended_use":null,"safeguard_state":null,"production_intended":null},"event":{"date_occurred":null,"date_disclosed":"2025-12-23","incident_class":"operational_error","failure_class":null,"agent_involved":null,"secondary_failure_classes":[],"trigger":"unknown","duration":null,"detection_method":"unknown","summary":"Zoox, an Amazon-owned company, runs driverless robotaxi services on public roads in San Francisco and Las Vegas, offering free rides in fully autonomous vehicles. The software behind the fleet caused some vehicles to cross center lines near intersections, stop in crosswalks, or turn late into wide maneuvers, which the company said did not meet its internal standards. The issue was first identified in late August after a robotaxi made a wide right turn. A review found 62 instances between August 26 and December 5. No collisions were linked to the problem, though Zoox said it could raise crash risk. Zoox updated its software on November 7 and again in mid-December, and filed a voluntary software recall covering 332 vehicles with the National Highway Traffic Safety Administration.","tags":[],"date_detected":null,"near_miss":null,"root_cause":null,"root_cause_detail":null,"failure_class_detail":null,"responsible_party":null,"adversarial_actor":null,"input_provenance":null,"time_to_contain":null,"operations_paused":null,"remediation":null,"precursor_events":null},"impact":{"direct_loss_usd":null,"remediation_hours":null,"records_exposed":null,"third_parties_affected_count":null,"severity":"major","harm_class":[],"affected_description":"332 driverless vehicles operating on public roads","protected_class_involved":null,"data_categories_exposed":[],"loss_range_usd":null,"reversibility":null,"downstream_exposure_count":null},"evidence":{"sources":[{"url":"https://interestingengineering.com/transportation/amazon-robotaxis-software-recall","publisher":"Interesting Engineering","date":"2025-12-23","type":"press","title":"Amazon robotaxis flagged for intersection stops, 332 recalled - Interesting Engineering","archived_url":null,"attachment":"first_report"},{"url":"https://techcrunch.com/2025/12/23/zoox-issues-software-recall-over-lane-crossings/","publisher":"TechCrunch","date":"2025-12-23","type":"press","title":"Zoox issues software recall over lane crossings - TechCrunch","archived_url":null,"independence":"independent"}],"per_field_confidence":{"system.developer":"C","system.deployment_context":"C","system.autonomy_level":"C","impact.affected_description":"C","context.industry":"C","event.incident_class":"D","impact.severity":"D","event.summary":"C","event.trigger":"D","event.detection_method":"D","context.country":"D","event.date_disclosed":"D","context.denominator_available":"D"},"field_citations":{"system.developer":[{"source_index":0,"quote":"Amazon-owned autonomous vehicle company Zoox has announced a voluntary software recall after identifying driving behavior near intersections that could raise safety concerns, according to federal filings released Tuesday."}],"system.deployment_context":[{"source_index":0,"quote":"Zoox currently runs public robotaxi services in parts of San Francisco and Las Vegas, where it offers free rides in fully autonomous vehicles."}],"system.autonomy_level":[{"source_index":0,"quote":"Zoox currently runs public robotaxi services in parts of San Francisco and Las Vegas, where it offers free rides in fully autonomous vehicles."}],"impact.affected_description":[{"source_index":0,"quote":"The recall applies to 332 driverless vehicles and involves software used by Zoox robotaxis operating on public roads."}],"context.industry":[{"source_index":0,"quote":"Amazon-owned autonomous vehicle company Zoox has announced a voluntary software recall after identifying driving behavior near intersections that could raise safety concerns, according to federal filings released Tuesday."}],"event.incident_class":[{"source_index":0,"quote":"The recall applies to 332 driverless vehicles and involves software used by Zoox robotaxis operating on public roads."}],"impact.severity":[{"source_index":1,"quote":"The voluntary recall of its software affected 332 vehicles, according to documents filed with the National Highway Traffic Safety Administration (NHTSA)."}],"event.summary":[{"source_index":1,"quote":"Amazon-owned Zoox issued a recall Tuesday over concerns its autonomous driving system caused vehicles to cross over the center lane line near intersections or block crosswalks."},{"source_index":0,"quote":"Zoox currently runs public robotaxi services in parts of San Francisco and Las Vegas, where it offers free rides in fully autonomous vehicles."},{"source_index":0,"quote":"Zoox first detected the issue in late August after a robotaxi executed a wide right turn near an intersection."},{"source_index":1,"quote":"Zoox monitored its data for additional lane crossings near intersections, ultimately identifying 62 instances between August 26 and December 5."},{"source_index":1,"quote":"While there have not been any collisions associated with the issue, Zoox noted in the NHTSA filing that it could increase the risk of a crash."},{"source_index":1,"quote":"The company updated its software on November 7 and again in mid-December to address all of the issues."},{"source_index":1,"quote":"The voluntary recall of its software affected 332 vehicles, according to documents filed with the National Highway Traffic Safety Administration (NHTSA)."}]},"notes_on_gaps":"The sources describe autonomous driving software, not an LLM agent, so no failure_class, agent_involved, model name, version or harness is given. Year 2025 for the August 26 date is inferred from the 2025-12-23 publication date and the same-year timeline; the sources give only month and day. date_disclosed uses the press date of the Tuesday filing. incident_class operational_error is my judgement from a software defect. Root cause, detection method, responsible party and trigger are not stated. No control from the list is stated as held, failed or missing, so no links are given. Software updates are reported as the remedy but no control id is stated, so no remediation entry is made. Count of third parties affected is not stated beyond 332 vehicles. Severity major rests on the regulator (NHTSA) involvement test. Losses, durations and records are not stated. Country US is inferred from NHTSA and the US cities named. Earlier 2025 recalls are not reported as they concern other incidents. [case created by the backfill: read by claude-haiku-5-5, backfill-2026-11-01.2, 2026-11-01; not yet reviewed] [2026-11-01: evidence level set: Preliminary (1 report: TechCrunch · subject to change)]"},"context":{"industry":"autonomous vehicles","org_size_band":null,"country":"unknown","denominator_available":false,"denominator":null,"related_incident_ids":[],"systemic_exposure":null,"shared_model_id":null,"upstream_incident_id":null,"incident_evidence":null,"regulatory":null,"coverage":null},"narrative":{"steps":[{"step":"doing","text":"Zoox robotaxis ran driverless on public roads, with software governing their driving in San Francisco and Las Vegas.","quote":"The recall applies to 332 driverless vehicles and involves software used by Zoox robotaxis operating on public roads.","source_index":0,"grade":"C"},{"step":"went_wrong","text":"Vehicles could cross yellow center lines, block crosswalks, or stop in front of oncoming traffic near intersections.","quote":"The National Highway Traffic Safety Administration said the affected vehicles may cross yellow center lines, block crosswalks, or stop in front of oncoming traffic near intersections.","source_index":0,"grade":"C"},{"step":"reached","text":"No collisions were tied to the issue, but Zoox said it could increase crash risk.","quote":"While there have not been any collisions associated with the issue, Zoox noted in the NHTSA filing that it could increase the risk of a crash.","source_index":1,"grade":"C"},{"step":"done","text":"Zoox said software updates resolved the problem; the recall documents those updates rather than requiring physical repairs.","quote":"Zoox said it resolved the problem through software updates issued on November 7 and again in mid-December.","source_index":0,"grade":"C"}],"model":"claude-haiku-5-5","prompt_version":"backfill-2026-11-01.2","extracted_at":"2026-11-01","source_urls":["https://interestingengineering.com/transportation/amazon-robotaxis-software-recall","https://techcrunch.com/2025/12/23/zoox-issues-software-recall-over-lane-crossings/"]},"analysis":{"sections":{"timeline":[{"text":"The recall covered Zoox vehicles operating on public roads in this period.","quote":"The software recall affected Zoox vehicles operating on public roads between March 13 and December 18, according to the filing.","source_index":1,"when":"between March 13 and December 18"},{"text":"A Zoox robotaxi made a wide right turn, crossed partially into the opposing lane, and stopped in front of oncoming traffic; the issue was first identified.","quote":"The issue was initially identified on August 26 when a Zoox robotaxi made a wide right turn, crossed partially into the opposing travel lane, and temporarily stopped in front of the oncoming travel lane, according to the NHTSA filing.","source_index":1,"when":"August 26"},{"text":"Zoox's data review identified 62 instances of unnecessary lane crossings near intersections.","quote":"Zoox monitored its data for additional lane crossings near intersections, ultimately identifying 62 instances between August 26 and December 5.","source_index":1,"when":"between August 26 and December 5"},{"text":"Zoox updated its software on November 7.","quote":"The company updated its software on November 7 and again in mid-December to address all of the issues.","source_index":1,"when":"November 7"},{"text":"Zoox updated its software again in mid-December.","quote":"The company updated its software on November 7 and again in mid-December to address all of the issues.","source_index":1,"when":"mid-December"}]},"model":"claude-haiku-5-5","prompt_version":"backfill-2026-11-01.2","extracted_at":"2026-11-01","source_urls":["https://interestingengineering.com/transportation/amazon-robotaxis-software-recall","https://techcrunch.com/2025/12/23/zoox-issues-software-recall-over-lane-crossings/"]}}